0845 257 6686

Collete joined Workforce in 2017 as a Commercial Permanent Consultant. She is an experienced Commercial Recruitment Consultant who has been working in the local area for 3 years.

Collete Ewens's jobs: 12 jobs

Collete Ewens's jobs:
12 jobs

I am recruiting for a well-established family run business who are looking to recruit for a Sales Administrator to join their team. This is a rare opportunity as they do not recruit often. The company have been established for over 15 years and have great plans for growth.
Day to day duties will include the following:
Ensure effective, accurate and prompt handling of customer purchase orders received from the sales team, preparing invoices and arranging delivery
Updating quotes and imputing them on the database
Liaise with the sales team regarding quotes and orders
Giving great customer service and going the extra mile
Possibly going to meet with customers to attend to their needs
Any other duties as reasonably required by line manager
As a person you will need the following qualities and experience:
Ability to self-manage especially with regards to prioritising
Excellent attention to detail and demonstrate methodical working
Customer focussed with a confident and polite manner
Able to work as a team and alone
Expectational time management skills
Benefits
Working hours 8.30am - 5pm Mon - Friday
20 days holiday plus bank holiday
Free parking
Working for a family fun business
Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
This successful company provide national catering equipment and building maintenance services to the food industry. The services offered include: planned maintenance, asset monitoring, site safety testing and onsite technical advice. They are looking for a Progress Co-ordinator to join their growing Projects team on a permanent basis with excellent career progression opportunities throughout the company.

Day to Day duties will include the following:
* Receiving e-mails and incoming calls from customers
* Processing new orders via e-mail and phone
* Updating the bespoke in house system accordingly
* Looking after one off orders and large projects
* Sending out risk assessments
* Chasing customer orders through and obtaining deadlines
* Chasing sub-contractors for quotations for works requested
* Sourcing alternative quotations as necessary
* Dealing with customer queries and keeping them updated
* Organising installation dates
* General administration
* Opportunities to visit supplier sites and attend shows and events.


As a person you will need the following qualities & experience:
* Be able to react quickly to changing situations and multi-task
* Ability to structure the working day
* Excellent organisational skills
* Self-starter, ability to work alone
* Strong customer service skills
* Disciplined individual with the ability to work under pressure
* Problem solver
* Reliable and a good team player
* Must be confident and strong natured

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
Head of Sales Administration
Redditch
30,000

I am currently recruiting for an exciting company based in Redditch who are looking to recruit for a Head of Sales Administration. This is a new position and is also a great time to join this company and they are just about to go through a huge growth. They are well established and can offer a fantastic career.

The candidate will be managing and coordinating the workload and flow for the current team of 2 internal sales coordinators who divide their work between internal sales admin and outbound sales calls.

The right candidate will be part of a small, passionate sales team who needs a competent and firm leader to define and establish robust sales admin processes and workflow. As such the candidate will be managing and prioritizing the work load priorities of both inbound and outbound sales activities.

Day to day duties will include the following:
To lead and manage a team of w2 people who are responsible for processing sales orders and quotations as well as making new customer appointments and selling service contracts
Specify and establish needed efficient sales admin systems (The company is in the process of defining a new company wide ERP system and specific tasks related to this is included as a key area)
Work to provide management reports and liaise with other departments e.g. installations, finance, sales and manufacturing
Work towards improving processes and systems
Resolve customer queries
Calling new and existing clients to arrange appointments for sales managers to attend
Producing quotes as required by the sales managers
General administration and sales tasks as required

As a person you will need the following qualities and experience:
Have experience as a Sales Administration Manager
Have excellent administrative experience and deep insight in sales admin systems and processes
IT - (Salesforce, ERP systems and Excel)
Excellent time management and be well organised
Have confident telephone manner and the ability to build rapport quickly with a proactive approach to customer service
Be a Customer Service Champion


Benefits

22 days holiday with 8 bank holidays
Company pension
Free parking
Competitive salary

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

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Telesales Executive
Redditch
18,000 OTE 25,000

We are proud to be working with a well-established company based in Redditch who are looking to expand their team and recruit for an experienced Telesales Executive. This is an exciting position working in a fast-paced environment.

The main objective of the role is to achieve sales targets set within a given territory selling to existing customers and developing new business accounts through direct telephone selling.

Day to day duties will include the following:
To achieve all sales targets allocated to you
Improve and grow sales within your sales territory
Meet required call KPIs - 60 outbound calls per day with 120 minutes of call duration
Open new accounts
Maintain and develop relationships with existing and new customers through appropriate propositions and ethical sales methods
Research and revise product and business knowledge to maintain a high level of understanding of features, benefits and services. Take part in training and personal development
Effective time management skills to plan work and optimize selling time
Create monthly business plans and work to them
Ensure that all quotes and order documentations are correct
Complete all administration duties
As a person you will need the following qualities and experience:
Ideally 2 years sales experience
Self-driven and results driven with a positive outlook and clear focus on high quality and business profit
Good communication skills
Be prepared to work hard and present new ideas
Reliable, tolerant and determined
Have the ability to work as a team
Must have good computer skills

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
I am currently recruiting for a well-established manufacturing company based in Redditch. They are looking to expand their busy accounts department. This company can offer a fantastic career with progression.

The main focus on this role is to provide a high level of administrative support to the Finance team and be responsible for a broad range of finance duties.

Day to day duties will include the following:
Analyse transactions to ensure that they comply with financial policies and procedures that are in place
Receive and verify billing and requisitions for goods and services
To ensure that accounts receivable and payable are taken care of in a timely manner
Responsible for organising and maintaining client, vendor and accounts files
Deals with all billing and ledger enquiries, including creating credit notes where needed
Computer data entry including data capture, spreadsheets and recording information
Chase payments by telephone, email and post
Prepare and process sales invoices timely and accurately
Responsible for processing of external post

As a person you will need the following qualities and experience:
Experience working in a finance department
Previously used accounting software programmes
Strong numerate skills
Strong attention to detail
Ability to work to your own initiative
Benefits
33 days holiday (inclusive of 8 bank holidays)
Pension
Company sick pay scheme
Free parking
Excellent career progression opportunities
Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
We are currently recruiting for a well-established manufacturing company based in Redditch who are looking to expand their despatch team. We are looking for someone who has previous experience in UK import and Export procedures and customs. This candidate needs to be self-motivated and a real team player.

Day to day duties will include the following:
Raising proforma invoices
Arranging delivery via courier
Arranging delivery via air and sea freight
Responsible for all carrier bookings and communications
Preparation of all necessary export documentation ensuring compliance with local and overseas regulations including interface with the Chamber of Commerce and associated bodies
Coordinate all aspects of the logistics, import and export shipping operation to ensure timely and accurate dispatch of customer orders
Dealing with letters of credit
Dealing with customers via email and telephone
Liaising with accounts to check customer's payment terms
As a person you will need the following qualities and experience:
Must be able to work independently, take initiative, be comfortable in a hands-on role and be able to work under pressure to meet deadlines
Recent relevant office based experience in Export, Logistics, Shipping, Freight Forwarding and/or Haulage
Experience using SAP
Understands legal and regulatory requirements for importing / exporting of goods for the UK
Clear communication skills


Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
Hours: 9am - 5.30pm Monday to Friday with an hour lunch break

Our client is a leading new and used car dealership, they also offer MOTs, servicing solutions and an aftersales service. They are looking for an Inbound Contact Centre Advisor to join their busy, expanding and friendly team offering an achievable and uncapped commission structure as well as excellent career progression opportunities.

Day to Day duties will include the following:
* To ensure the highest standard of courtesy and integrity when interacting with customers and members of the public.
* To receive customer enquiries by telephone and successfully convert these into firm bookings.
* To maximise service sales and profitability by selling core, value added and incremental products.
* To record accurately vehicle information, refer to service histories and effectively follow-up and prospect customers to secure repeat and incremental business.
* To enhance the reputation of the client at every opportunity when interacting with others.
* Ensure customer awareness of all products and services available by professional presentation and demonstration.
* Professionally sell additional products, services and repair work as appropriate to customers' needs.
* Promote and prospect the business as directed with confidence and commitment.
* Seek to obtain referrals for other car owners in customers' families and among friends and associates.
* Advise customers of precise and where appropriate, estimated costs of repairs and work to be undertaken. Advise on predicted completion times and collection arrangements.
* Ensure proper qualification and total understanding of customer needs and requirements.

As a person you will need the following:
* Previous customer service experience
* Smart and well presented in appearance and personal hygiene.
* Ability to communicate clearly and unambiguously with customers, members of the public and other staff members and record all such interaction accurately.
* Ability to access and pass information to other staff and to log onto paperwork and working documents.
* Current knowledge of manufacturer's warranty procedures and documentation.
* Ability to calm and manage distressed and otherwise difficult customers in an effective manner.
* Ability to sell incremental products and assess further sales opportunities.
* Competency in numeracy and literacy.
* Training in dealership computer systems and workshop loading systems.
Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
I am currently recruiting for an exciting company based in Redditch. This role is a crucial position to maintain productivity within in the company. This role is a key administration role supporting the customer service team.
The Role
*Manage the quality of work orders to ensure information is inputted
*Support the Senior Management Team
*Assist with preparation of performance reports as required
*Responsible for supporting the team KPIs
*Ensure a high level of customer service is maintained across the departments
*Populating the rotas
The Candidate
*Experience in a helpdesk environment
*Excellent communication skills with a emphasis on verbal communication
*Proven track record in customer service
*IT literate and competent in MS Office applications inc Word and Excel

The post holder must be able to work flexibly, as determined by business requirements, including weekend working on a rota basis or other

If you feel you could have the right skills for this role please do APPLY and we will be in contact.
Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
I am currently recruiting for an exciting company based in Redditch. This role is a crucial position to maintain productivity within in the company. You will be joining a team that provide excellent customer service and great attention to detail. If you are a self-motivated individual who enjoys working in a fast pace environment this is the role for you! This role requires you to work part of a shift pattern and could be required to work weekends.
The Role
*Problem solving and providing solutions to customers
*Taking calls and communicating via email and telephone
*Working as a team and support each other also supporting the management team with reports
*Keeping the database up to date
*Internal and external communications to come to a resolution
*Providing management with updates
*Providing engineers with the correct information
The Candidate
*Fantastic customer service skills
*Must have experience on the phone
*Have Good attention to detail
*Must have a can do attitude
*Good Microsoft and IT skills

If you feel you could have the right skills for this role please do APPLY and we will be in contact.
Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.