0845 257 6686
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Claire Horton

07554 457939

Email Claire Horton

SOLIHULL BRANCH

27 years Recruitment experience within Commercial, Freight & Logistics and Leisure covering both temporary and permanent positions.

Claire Horton's jobs: 6 jobs

Claire Horton's jobs:
6 jobs

Hours: 9am - 6pm (Mon - Friday)

Our client offers the full 360 IT solutions for blue chip companies within the UK.

Day to day duties will include the following:
•Responsible for leading the Help Desk and they are at all times working in a efficient and cost effective manner on a day to day basis.
•Responsible for ensuring that all Help Desk processes are current with regular reviews completed with regard to ensuring efficiency and accuracy.
•To ensure day to day tasks and escalations are completed.
•Ensure proactive supplier engagement to improve end to end process and delivery.
•To build and maintain strong relationships with the Supplier Management Team and our suppliers.
•Working closely with Inbound Supervisor and Team Leader to ensure smooth running of department.
•To provide operational and administrative holiday and sickness cover for Help Desk.
•To fully support and cover for your direct Team Leader in their absence.
•To provide monthly reports on supplier performance and identify/implement effective solutions for poor performance.
•To identify root cause analysis with continuous improvement.
•To provide monthly KPIs for Inbound function.
•Promote & sustain a high level of service within the Inbound functionality as well as Internal & External customers.
•Working in a Warehouse environment.

As a person you will need the following qualities and experience:
•Strong Microsoft Office skills, preferably including: Excel, Outlook
•Strong communication, organisational and attend to details skills.
•Business management skills with a total commitment to the highest levels of customer service by helping managing performance KPIs, reducing waste and delivering measurable targets within the warehouse function.
•Must possess a proactive approach to problem solving at root cause, with a can do attitude
•Multi-functional team player experienced in all aspects of general warehousing
•Experience in investigation and remediation of issues and the failure of processes, the priority being the customer's expectations.
•Customer and sales facing with the ability to communicate effectively and appropriately
•Ability to ensure that the Health and Safety and housekeeping standards are kept to the highest possible level at all times.
•Self-Motivated and proactive with the ability to motivate others
•Ability to listen to ideas
•Proven record of responsibility and a positive work ethic
•Good interpersonal skills - ability to liaise with personnel at all levels and adapt style accordingly.
•Capable of multi tasking, efficiently managing time and resources
•Ability to work to challenging deadlines with a positive approach
•A receptive, approachable individual who can provide and receive feedback in an effective, impartial manner.
WorkForce Office are responsible for filling hundreds of temporary, temp-to-perm and permanent vacancies across the West Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
Our Client is looking for a Bureau Manager to lead and motivate a team of Travel Money Advisors in driving sales, delivering high levels of customer service, and growing revenue.

Hours: 35 per week

Day to day duties will include the following:

•Dealing with all enquiries/queries face to face
•Delivering outstanding customer service in store, ensuring standards are kept to the company's high level
•Dealing with customers in a professional and timely manner
•Planning, prioritising, and organising time and workload to ensure all colleagues are supported and objectives are met
•Driving product launches and in-store promotions/campaigns
•Ensuring the delivery of a satisfactory rating for all audits
•Ensuring the team are aware of, trained in, and fully comply with all relevant risk and compliance based training and legal regulatory requirements including Audit, Risk, Health & Safety, and Security
•Undertaking Company training within required timescales

As a person you will need the following qualities and experience:

•Basic IT knowledge and numerical ability
•Strong cash handling, problem solving skills, and cost awareness
•Understanding of related financial and operational reports and how to use the information to drive performance
•Team management - whether this is through coaching a team to drive performance, managing staffing levels (through rostering, absence & annual leave management), motivating people, recruitment, or performance management
•The delivery of a satisfactory rating for audits, including Store Visit Checklists (SVCs)
•Strong record of performance delivery through increased customer service sales
•Planning, organisational and decision-making skills, leadership skills, attention to detail
•Trained and fully capable in all relevant risk and compliance based training and legal regulatory requirements including Audit, Risk, Health & Safety, Security

WorkForce Office are responsible for filling hundreds of temporary, temp-to-perm and permanent vacancies across the West Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
£8.50 per hour
Full Time:- Monday - Friday 37.5 Hours
Our client based in Coventry is seeking an experienced Warehouse/Goods in Administrator who has a hands on approach. You will be working within an extremely busy environment and would have gained previous experience within a similar environment.

Day to day duties will include the following:
•Booking in of deliveries and dealing with all necessary administration
•Ensuring all stock on site is correct and accounted for
•Daily communication with drivers including de-briefs
•Loading and unloading of lorries
As a person you will need the following qualities and experience:
•Good communication skills both written and verbal
•Ability to communication at all levels throughout the company
•Attention to detail
•Counter balance Fork Lift Licence would be required/advantageous
WorkForce Office are responsible for filling hundreds of temporary, temp-to-perm and permanent vacancies across the West Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

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