0845 257 6686

Job Description

Service Manager
25,000 - 30,000

I am currently recruiting for well-established company based in Bromsgrove who are looking for a very experienced service engineer who is an expert in their industry. We are looking for someone who has had a successful career working within the White Good industry.

The Service Manager is responsible for providing quick and efficient handling of any after sales matters raised by the end user.

Day to day duties will include the following:
Deal with technical enquiries from Trade partners, Service Engineers and the Consumer as necessary
Providing expertise to colleagues
Use knowledge of service skills pertaining to the Domestic Appliance market; Washing Machines, Dishwashers, Refrigeration, Cooking (Free Standing and Built-in) and Small Appliances
Source alternative Spare Parts from suppliers
Identify Service Areas that do not have a service agent coverage and solicit potential new service agents to work with them.
Checking and validating the exchanged faulty stock that has been quarantined

As a person you will need the following qualities and experience:
Must have previous experience working as a Service Engineer
Work as a team and provide support when needed
Can stay calm under pressure
Must be computer literate

Starting salary 25,000 - 30,000
Free car parking
Progression through the company
Company pension
Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.