I am currently recruiting for an exciting company based in Redditch. This role is a crucial position to maintain productivity within in the company. You will be joining a team that provide excellent customer service and great attention to detail. If you are a self-motivated individual who enjoys working in a fast pace environment this is the role for you! This role requires you to work part of a shift pattern and could be required to work weekends.
*Problem solving and providing solutions to customers
*Taking calls and communicating via email and telephone
*Working as a team and support each other also supporting the management team with reports
*Keeping the database up to date
*Internal and external communications to come to a resolution
*Providing management with updates
*Providing engineers with the correct information
*Fantastic customer service skills
*Must have experience on the phone
*Have Good attention to detail
*Must have a can do attitude
*Good Microsoft and IT skills
If you feel you could have the right skills for this role please do APPLY and we will be in contact.
Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.