I am currently recruiting for an exciting company based in Redditch. This role is a crucial position to maintain productivity within in the company. This role is a key administration role supporting the customer service team.
*Manage the quality of work orders to ensure information is inputted
*Support the Senior Management Team
*Assist with preparation of performance reports as required
*Responsible for supporting the team KPIs
*Ensure a high level of customer service is maintained across the departments
*Populating the rotas
*Experience in a helpdesk environment
*Excellent communication skills with a emphasis on verbal communication
*Proven track record in customer service
*IT literate and competent in MS Office applications inc Word and Excel
The post holder must be able to work flexibly, as determined by business requirements, including weekend working on a rota basis or other
If you feel you could have the right skills for this role please do APPLY and we will be in contact.
Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.