0845 257 6686

Job Description

ob title: Salon Receptionist
Location: Redditch
Salary: 8-9 per hour can be flexible depending on experience
Hours: Monday - Day Off
Tuesday - 9am - 5.30pm
Wednesday - 12pm - 8pm
Thursday - 12pm - 8pm
Friday - 9am - 5.30pm
Saturday - 9am - 4.30pm
30 minutes unpaid lunch per day total of 38 hours per week.

Our client requires an experienced Salon Receptionist to join their team on a permanent, full time basis. The ideal candidate will have the ability to cross sell to their clients, so coming from a sales background would be an advantage. This is an excellent opportunity to join a forward thinking company who offer excellent company benefits such as complimentary and discounted treatments. Don't miss out on this opportunity to join a fun and friendly team!

Day to Day duties will include the following:
* To ensure the smooth running of the salon on a daily basis
* Take calls and book clients in for appointments
* Greeting clients in a friendly manner
* Making clients feel welcome and comfortable
* Utilise all clients in the salon and encourage guests to use both sides of the business
* Ensure the Salon Database is up to date and gain all missing information i.e. mobile numbers and e-mail addresses
* Booking appointments and managing the salon diary
* Contacting clients on a regular basis to upsell and cross sell services
* Gaining knowledge in both the hair and beauty side of the business
* Taking payments
* Engaging with local businesses to see if they would like to operate a corporate discount scheme with Legends
* When the salon has a new or quieter team member, take them out to local businesses and introduce their services at a discounted rate.
* Understanding the products on sale and being able to advise the clients of the product most suitable for them

As a person you will need the following qualities and experience:
* Excellent customer service skills (Essential)
* Ability to multi task (Essential)
* Confident and proactive personality (Essential)
* Excellent telephone manner (Essential)
* Previous sales experience (Desirable)
* Well presented (Essential)
* An interest in Hair & Beauty (Essential)