Business Support Officer
Provide a range of business support activities to enable the service to meet its statutory obligations and provide timely and effective services to children, young people, their families and carers.
Main Activities & Responsibilities:
•Provide the first point of contact for service users, staff from partner organisations and colleagues and determine how matters can be most effectively progressed from this first contact.
•Provide advice to service users to enable them to access services from Children's Services and partner organisations.
•Progress work activities within specific projects and tasks delegated by the Team Manager to contribute to the effectiveness of the service.
•Collate and prepare the presentation of performance data relating to service activities. Initiate work, for example case file audits, in support of the scrutiny of service performance.
•Undertake specific, service projects/tasks including investigation, identification, research and collation of information.
•Handle a range of administrative work in support for the service including the drafting and preparation of documents, writing minutes, preparing power point presentations, handling enquiries coming into the service, organising meetings.
Knowledge, Skills and Abilities:
It is essential that the post holder has:
•Significant experience of working in children's social care or similar environment.
•Considerable experience working in a role responsible for co-ordinating activities.
•Demonstrable computing experience, especially in the use of software packages of MS Office including the use of spreadsheets and databases.
It is desirable that the post holder has:
•Considerable experience working in a role with lead responsibility for outcomes.
•Experience working on projects in collaboration with others.
•Experience of managing budgets.
Office Workforce is responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.