0845 257 6686

Customer Service Advisor

£9.00 per hour
Mon-Fri 9am-5pm - 28 Hours

Job Description

My client is seeking a Customer Service Advisor on a part time temporary basis, the company is based in Worcester for the Access Team, part of the Access, Triage & Intervention Service.

The successful candidate will have telephone based customer service experience and preferably some previous knowledge of Social Care. Good communication skills, both written & spoken are essential along with strong listening & questioning skills. The ability to adapt quickly to new IT systems is also important.

This role is to work 28 hours per week between the hours 9am-5pm Mon-Fri.

Tasks

To be the first point of contact

Answering incoming calls
Offering customers products and services
Performing administrative functions
Updating client accounts
Processing customer correspondence

As a person you will need the following qualities & experience:
* Excellent communication skills
* Quick learner
* Strong listening skills



Office Workforce is responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.