We have an exciting opportunity to join a team of property administrators to provide a customer focused and effective administration to colleagues within the area/region or across the relevant function, This is a temporary role based in Worcester, the role will be for approximately 3 months but this could be extended.
Day to Day duties will include the following:
•Providing a proactive administrative service to the team. To ensure that team time is managed effectively.
•To ensure that calendars are managed effectively and to maximum efficiency and to ensure calls are dealt with (including forwarding where appropriate).
•Minute taking at team meetings and other meetings such as disciplinary or grievance hearings.
•To undertake certain tasks in Itrent which involve the Data Protection Act and confidentiality (i.e. seeing and having access to sensitive colleague information formation).
•You may be required to process people administration tasks on behalf of managers. Any tasks completed will be in line with Home's confidentiality agreement guidelines and the Integrity at Work policy
•Co-ordinate the monitoring of all repairs to ensure compliance with statutory requirements.
•Responsible for processing maintenance invoices, maintaining an expenditure database and seeking recovery to rechargeable repair costs.
•Processing general, routine and emergency repair jobs.
•Undertake general repair call centre duties, including answering telephone, ordering repairs, producing reports. Responding to and actioning emails.
•Maintain working relationships with landlords, contractors and other BASS staff to ensure service delivery at its strongest.
As a person you will need the following qualities & experience:
•Property administration experience desirable
•Relevant administration experience.
•Excellent verbal and written communications skills and interpersonal skills. Good numerical and analytical skills.
•Competent user of Microsoft Office Applications.
•The ability to organise and prioritise work, meet deadlines, work under pressure and handle a number of tasks simultaneously.
•Ability to work accurately and a good eye for detail.
•Able to work as an effective team member with minimum supervision. Ability to deal with sensitive information, maintaining confidentiality.
•Proactive approach to resolving problems
•Initiative and self-motivation to achieve results
Office Workforce is responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.