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Your job search results: 6 Redditch jobs

Your job search results:
6 Redditch Jobs

30,000 a year
Job Summary

This position forms part of the existing Operations team and requires the jobholder to co-ordinate all of the Air Freight operations.

Gaining a comprehensive understanding of each of the client requirements, calculating and negotiating AIR freight spot quotations and managing the freight bookings from collection through to final delivery.

To build relationships with the Existing clients both over the telephone and face to face and deliver a high standard of customer care at all times.

To meet with key suppliers to maintain the most advantageous rates. To help and support the other Operations team members in Road and Sea Freight bookings when necessary and to support the sales team with new business opportunities.

Responsibilities and Duties

•Manage the day to day Air Freight operations.
•Co-ordinate the export and import bookings of Air Freight jobs.
•Raising Job files and all of the appropriate operations paperwork.
•Processing jobs through the FAST FREIGHT software system.
•Customs entries using the NES system.
•To be responsible for the daily checking of all Airfreight collections and deliveries and post flights and ensuring that clients are kept informed of any deviation to the agreed schedule
•Extensive client liaison and negotiation.
•Extensive supplier liaison and negotiation.
•Internal liaison with the sales team assisting with quotations and service information.
•Managing the jobs from quotation stage to final invoicing in line with the client expectations and communicating effectively any service issues.
•Maximising the gross profit by negotiating with the supplier base.
•Proactively contacting the existing clients to maximise business potential.
•Invoicing jobs on completion.
•Qualifications and Skills

•Ideally AIR freight operations experience.
•Excellent customer service experience
•Confident communication skills
•Good organisational skills
•Good attention to detail
•Can work to deadlines and handle pressure
•Quick thinker / problem solving
•Self-motivated and enthusiastic character
•Ability to work with and support a team
Technician Planner

I am currently recruiting for an exciting company based in Redditch who are looking to expand their team. This role can offer a great career and progression. They are market leaders within their industry.

The main purpose of the role is to schedule work to field technicians using an up to date system providing top customer service along the way.

Day to day duties will include the following:
•Schedule work orders to field based Technicians
•Manage work load to ensure jobs are planned in as soon as they arrive
•Communicate any risks
•Communicate directly with the field-based technicians to discuss any urgent jobs which have come through
•Responsible for tracking action items and referrals through to resolution
•Assist in the preparation of performance reports as required
•Support new colleagues with system and process queries

As a person you will need the following qualities and experience:
•Good knowledge of Microsoft packages
•Excellent communication skills
•Ideally come from a facilities management industry
•Deadline driven
•Excellent organisational skills
This role will require the right candidate to work a 40-hour week working between 5am - 7pm and one Saturday every three weekends.
Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

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