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Collete joined Workforce in 2017 as a Commercial Permanent Consultant. She is an experienced Commercial Recruitment Consultant who has been working in the local area for 3 years.

Collete Ewens's jobs: 12 jobs

Collete Ewens's jobs:
12 jobs

An excellent opportunity has arisen to work within a forward-thinking company based in their Redditch office providing a seamless maintenance service. They are looking for an experienced Service Desk Coordinator to join their team on a permanent basis, this is a fantastic role which offers an excellent working environment and progression opportunities for the right people.

Day to Day duties will include the following:
*Assist with incoming maintenance calls & deal with enquiries and product faults
*Review client works requests & allocate works to both internal engineers and external service providers
*Schedule engineer visits for breakdowns and planned maintenance visits
*Monitor client's assets and provide asset management and outstanding work reports as and when required
*Liaise with parts & equipment suppliers to ensure timely procurement of replacement parts and equipment
*Print, bind, and Issue all Planned Maintenance books as per monthly Schedules


As a person you will need the following qualities & experience:
*Be able to react quickly and multi-task (Essential)
*Strong Customer Service skills (Essential)
*Technical/Maintenance knowledge (Advantageous)
*Disciplined individual with ability to work under pressure (Essential)
*Previous experience in a similar role (Essential)


Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
Job title: Customer Service Advisor
Holiday: 20 days holiday rising to 25 following each full year worked plus bank holidays
Hours: 40 hours per week, shifts between the hours of 9am-7.30pm Monday to Friday and alternate Saturdays 9am-4pm.

My client are an established and privately owned insurance company based in Redditch who predominantly deal with motor and home insurance. Due to growth they are looking for a Customer Service Executive to join their existing team. This is an exciting opportunity for talented individuals looking for a sales career in insurance. They offer fantastic benefits to all of their staff such as free parking, fresh fruit, free tea and coffee and excellent career progression and training opportunities.

Day to Day duties will include the following:

* Receive inbound calls from existing customers

* Read from scripts

* Deal with any queries or complaints

* General after sales care

* Chase up any outstanding information

* Accurately update customer accounts

* Provide an excellent customer service at all times



As a person you will need the following qualities and experience:
* Educated to GCSE standard or equivalent.

* Excellent organisation skills

* Effective at prioritising work

* Excellent interpersonal skills

* Team player

* Ambition with plenty of drive and self-motivation

* Eager to learn and develop

* Passion for business in sales and insurance

* Sales and / or insurance experience desirable but not essential

Workforce Staffing team fill hundreds of temporary, temp to perm and permanent vacancies local to you every year!!
Operating from multiple registration centres throughout Worcestershire, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories
Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Professional and management!!
We are always searching for the best talent, so if you know anyone, why not recommend someone to one of our professional team who will be more than happy to help
Administration Planner
Redditch
8.50 per hour - Temp to Perm
Monday - Friday 8am - 4.30pm

I am currently recruiting for a Planner to join a strong Administration team. This role is temp which will become perm after 12 weeks. This role will require someone who is available immediately and can work
full time.

Day to day duties will include the following:
• To assist operations with administration tasks
• To ensure all enquiries that come into the business are accurately input through one system as soon as received
• To enable all administrative support tasks are undertaken and completed in a timely manner and to process
• Input vehicle arrivals for customers
• Collating accurate information for change reports
• Updating KPIs
• Any other reasonable request to support business requirements
• Placing customer orders

As a person you will need the following qualities and experience:
• Must be computer literate including MS office, email, spread sheets and databases
• Methodical and thorough approach to work
• Highly organised with the ability to remain focussed under pressure
• Ability to multitask and prioritise to meet all requirements

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

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Job title: Projects Billing Administrator
Location: Redditch
Salary: 19k
Hours:8.30am-5.00pm Monday - Friday

An exciting, new opportunity has arisen for a Projects Billing Administrator to join the team in a Facilities Management Company on a permanent basis. A Billing Administrator is required to deal with the day to day invoicing in a busy Projects team. This is an excellent opportunity to become part of a friendly and hardworking team within a successful and growing company.

Day to day duties will include the following:
• Receiving and entering supplier invoices accurately into our bespoke system
• Assessing job costing sheets & Invoicing clients when jobs are complete making sure all relevant costs are allocated to each individual job
• Liaising with suppliers/clients for queries
• Sending sales invoices out in relative manner i.e. email, post, uploading online etc
• Reporting any issues back to line manager in a timely manner
• Liaising with other teams within the business
• Dealing with daily post
• Any other administrative duties

As a person you will need the following qualities and experience:
• A keen eye for detail with a high emphasis on delivering quality
• Numerate
• Ability to work in a team and to help meet tight deadlines
• SAGE experience (advantageous)
• Outlook experience (advantageous)
• Excel experience (advantageous)
• Good telephone manner
• Proactive and keen
• Able to work on own initiative
• Team player

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
We are representing a well-established national and international logistics provider, who are looking to recruit for an experienced Transport Planner. This role can offer an excellent career with great progression. We are ideally looking for someone who has previous experience working in a role very similar.

The hours of work are 6am - 4pm one week and 9am - 7pm the following week.

Main Duties

• To ensure all activities and delegated tasks are conducted cost effectively and efficiently, whilst remaining compliant with the Company's Operators Licence at all time.
• To organise, allocate work and manage the co-ordination of all or part of the Customer's supply chain process, including distribution, logistics of the Drivers and routes.
• To provide excellent customer service and ensure a customer focussed approach to planning and meeting the customer's requirements.
• To support and advise drivers whilst on route and devise optimal routing of vehicles.
• To ensure the Traffic department is effective and undertakes the routing and administration effectively.
• Meet weekly or monthly KPI's set for the department.
• Maintain and update Transport Administration System
• To deal with all customer or Driver complaints
• Ensure the Drivers are working within legislative requirements and remain fully trained in relevant Health & Safety requirements of Drivers and Working Time Regulations.
• Assist drivers reporting mechanical faults, defects and breakdowns, liaise with workshop or national recovery ag
• To be flexible to accommodate changes that occur within the Traffic Department

As a person you will need the following qualities & experience:
• Experience working with the movement of pallets
• Experienced in working in a fast paced environment
• Are computer literate
• Have good organisational and communicative skills
• Previous experience in a similar role

Office Workforce is responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
Job Title: Faults Customer Service Advisor
Salary: 18,000
Location: Worcester
Hours: Full time 9.30-18.00

My client are looking for a full time 'Faults customer service advisor' to join them on a permanent basis.

Job Purpose
1.Be a central point of contact for all system for the company and customers
2.Remote Diagnosis of telephone systems, associated applications cabling to prove faults
3.Liaising with customers to diagnose faults and provide solutions.
4.Providing resolutions and keeping all parties informed, on the progression of faults.
5.First line fault resolution and escalations of complex queries to second line fix - PBX and Fixed.
6.Management, ownership & resolution of the faults ticket queue.
7.To provide technical advice and support to customers and internal staff on PBX and Fixed
Objectives
1.Maintain the company's fault resolution SLA
2.Fault Management & Ownership - the ability to resolve faults remotely in a prompt and effective manner
3.Communicating clearly & effectively with customers, keeping them informed at all stages of the fault process.
4.Identify improvement within the fault process and work with Service Manager to implement any changes.
5.Accurately log & diagnose all fault tickets and ensure accurate documentation is passed to engineers/3rd parties/escalation points etc.
6.Pro-actively increase knowledge of PBX and Fixed issues and create a Knowledge Base for colleagues
Responsibility
1.Maintain customer fault reports as required by the business
2.Keep the fault ticket queue to a management level
3.Frequently inform your line manager of your workload

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
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Our client is a highly successful organisation who specialise within the provision and delivery of Catering Equipment Solutions to the Foodservice Industry. They are looking for an Order Progress Coordinator to join their team.

Day to Day duties will include the following:
*Logging new customer enquiries
*Raising Orders
*Chasing customer orders
*Chasing sub-contractors for quotations for works requested
*Sourcing alternative quotations as necessary
*Dealing with customer queries
*Organising installation dates

As a person you will need the following qualities & experience:
*Be able to react quickly and multi-task (Essential)
*Work well within a team
*Strong Customer Service skills (Essential)
*Essential knowledge in Microsoft Word, Outlook and Excel
*Disciplined individual with ability to work under pressure (Essential)
*Previous experience in a similar role (Essential)
Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
Administrator (Export)
Coventry
18000 - 20000

An opportunity has arisen for an experienced, ambitious and driven full time Administrator to join our client's business working within their professional offices. This role requires regular interaction with all levels of staff including senior management and Director level. We are looking for someone with the confidence and ability to communicate effectively.

Day to day duties will include the following:
• Accurate processing of international sales orders using the in-house computer system
• Raising or applying for country specific certificates as required
• Acknowledging and ensuring the customer is kept up to date on the status of their order
• Planning and coordinating overseas shipments (including courier services) via freight forwarders/ logistics companies and deciding on the most appropriate mode of shipment with consideration to time and temperature sensitive goods
• Creating and completing accurate shipping and commercial documentation
• Liaising externally with freight forwarders and banks to ensure the smooth processing of customer orders
• Working with chamber of commerce for essential documentation
• General administration duties
As a person you will need the following qualities and experience:
• Driven and enthusiastic with excellent organisational skills, able to multi task, solve problems and think on their feet
• Excellent communicator, professional and approachable
• IT literate, with a good understanding of outlook and web browsers
• Able to work as part of a team in a busy office environment
• Previous experience in export

With this role comes a competitive salary, 25 days holiday entitlement, access to a company pension scheme and free car parking.


Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
Job title: Customer Service Advisor
Holiday: 20 days holiday rising to 25 following each full year worked plus bank holidays
Hours: 40 hours per week, shifts between the hours of 9am-7.30pm Monday to Friday and alternate Saturdays 9am-4pm.

My client are an established and privately owned insurance company based in Redditch who predominantly deal with motor and home insurance. Due to growth they are looking for a Customer Service Executive to join their existing team. This is an exciting opportunity for talented individuals looking for a sales career in insurance. They offer fantastic benefits to all of their staff such as free parking, fresh fruit, free tea and coffee and excellent career progression and training opportunities.

Day to Day duties will include the following:

* Receive inbound calls from existing customers

* Read from scripts

* Deal with any queries or complaints

* General after sales care

* Chase up any outstanding information

* Accurately update customer accounts

* Provide an excellent customer service at all times



As a person you will need the following qualities and experience:
* Educated to GCSE standard or equivalent.

* Excellent organisation skills

* Effective at prioritising work

* Excellent interpersonal skills

* Team player

* Ambition with plenty of drive and self-motivation

* Eager to learn and develop

* Passion for business in sales and insurance

* Sales and / or insurance experience desirable but not essential

Workforce Staffing team fill hundreds of temporary, temp to perm and permanent vacancies local to you every year!!
Operating from multiple registration centres throughout Worcestershire, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories
Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Professional and management!!
We are always searching for the best talent, so if you know anyone, why not recommend someone to one of our professional team who will be more than happy to help