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Mia Biddle

01527 66688

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Mia Biddle's jobs: 10 jobs

Mia Biddle's jobs:
10 jobs

£8.70 per hour
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Mia Biddle

Job title: Customer Service Advisor
Location: Birmingham
Salary: 17,000
Hours:40hrs per week, shift based mainly Monday to Friday with occasional weekends

Are you from a retail, hospitality or hairdressing background?
Do you have customer service experience?
Then we have an excellent opportunity for you!

Our client deliver an excellent customer service on behalf of well know companies throughout the UK and are looking to recruit Customer Service Agents to join their expanding team on a permanent basis. They are looking for motivated individuals who are keen to receive ongoing training and work as part of a forward thinking team. Offering excellent career progression opportunities this is an opportunity not to be missed!

Day to Day duties will include the following:
* Making outbound calls to customers with the main aim of taking payment of outstanding monies over the phone
* Receiving inbound calls and being the main point of contact for customers
* Setting up payment plans
* Arranging payment dates
* Updating in-house database
* Working to set KPI's

As a person you will need the following qualities and experience:
* Good customer service experience
* Target driven individual
* Polite and professional
* Positive attitude
* Excellent telephone and communication skills
* Ability to multi-task

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
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Mia Biddle

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£9.85 per hour
Up To 39 Hours Per Week
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Mia Biddle

Job title: Service Call Centre Advisor
Location: Bromsgrove
Salary: 9.00 per hour
Hours: Monday to Friday 9:00am - 5:00pm (30 minute lunch, 1 hour lunch on Friday)

Our client requires a Service Call Centre Advisor to join their team on a temporary with the view to permanent basis.

Day to Day duties will include the following:
* Answering inbound calls from customers, service agents and distributors
* Delivering excellent customer service and effective communication
* Providing quick and efficient handling of any 'After Sales' matters
* Inputting data onto in-house system
* Dealing with queries from customers and partners
* Establish faults with the product from the customer and determine appropriate action
* Utilise troubleshooting questions and instruction manuals
* Emailing job sheets and information to engineers
* General administration

As a person you will need the following qualities and experience:
* Previous office experience (Essential)
* Excellent customer service (Essential)
* Accuracy (Essential)

Workforce Office Appointments team fill hundreds of temporary, temp to perm and permanent vacancies throughout Worcestershire and South Birmingham every Year.

Operating from multiple registration centres across Redditch, Worcester and Kidderminster, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories: Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Accountancy & Finance, Professional and management!!

We are always searching for the best talent, so if you know anyone, why not recommend them to one of our professional team who will be more than happy to help.

Worcestershire's Leading Recruiter
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Mia Biddle

Job title: Service Coordinator
Location: Bromsgrove
Salary: 18,000
Hours: Monday to Friday 9:00am - 5:00pm (30 minute lunch, 1 hour lunch on Friday)

Our client requires a Service Coordinator to join their team on a temporary with the view to permanent basis.

Day to Day duties will include the following:
* Handling Spare Parts requests from the Call Centre Team / Customer / Consumers (by email & telephone)
* Investigating Spare Parts queries (search technical data) identifying correct Part Numbers
* Raising Spare Parts Orders and taking payments via Sagepay
* Telephone communication with Service Engineers - chasing Open Jobs - Consumer Appointments
* Sourcing Engineers (internet search on postcode area)
* Maintaining Excel Spreadsheets to track results of the above
* Answering inbound calls from customers, service agents and distributors
* Delivering excellent customer service and effective communication
* Providing quick and efficient handling of any 'After Sales' matters
* Inputting data onto in-house system
* Dealing with queries from customers and partners
* Establish faults with the product from the customer and determine appropriate action
* Utilise troubleshooting questions and instruction manuals
* Emailing job sheets and information to engineers
* General administration

As a person you will need the following qualities and experience:
* Previous office experience (Essential)
* Excellent customer service and communication skills(Essential)
* Accuracy (Essential)
* Computer literacy
* Enthusiasm for solving queries/problems & validating them
* A car
* Good timekeeping
* Commitment to a permanent role

Workforce Office Appointments team fill hundreds of temporary, temp to perm and permanent vacancies throughout Worcestershire and South Birmingham every Year.
Operating from multiple registration centres across Redditch, Worcester and Kidderminster, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories: Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Accountancy & Finance, Professional and management!!
We are always searching for the best talent, so if you know anyone, why not recommend them to one of our professional team who will be more than happy to help.
Worcestershire's Leading Recruiter
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Mia Biddle