Job title: Customer Service Executives
Hours:40hrs per week Monday to Friday 9am-5.30pm (occasional 7.30pm finish) to include 1 in every 3 Saturdays 9am-4pm
Holiday: 20 days holiday rising to 25 following each full year worked plus bank holidays
My client is an established and privately owned insurance company based in Redditch who predominantly deal with motor and home insurance. Due to growth they are looking for Customer Service Executives to join their existing team. This is an exciting opportunity for talented individuals looking for a career in insurance. They offer fantastic benefits to all of their staff such as free parking, fresh fruit, free tea and coffee and excellent career progression and training opportunities.
Day to Day duties will include the following:
* Receive inbound calls from existing customers
* Deal with any queries
* General after sales care
* Chase up any outstanding information
* Accurately update customer accounts
* Dealing with any complaints
* Provide an excellent customer service at all times
As a person you will need the following qualities and experience:
* Excellent organisation skills
* Effective at prioritising work
* Excellent interpersonal skills
* Team player
* Ambitious with plenty of drive and self-motivation
* Eager to learn and develop
* Sales and / or insurance experience advantageous
Workforce Staffing team fill hundreds of temporary, temp to perm and permanent vacancies local to you every year!!
Operating from multiple registration centres throughout Worcestershire, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories
Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Professional and management!!
We are always searching for the best talent, so if you know anyone, why not recommend someone to one of our professional team who will be more than happy to help