0845 257 6686

REDDITCH BRANCH

I started with Workforce in August 2013 to set up the Healthcare desk in Redditch as an Account Manager. On returning from maternity leave in 2014, I started on the commercial desk working temp and temp to perm and looking after Gems TV as a client. Over the last 3 years my role has changed to suit the commercial desk and working either temp or perm depending on where I am needed most. I currently support both desks and both consultants as a Commercial Resourcer.

Kim Hayden's jobs: 8 jobs

Kim Hayden's jobs:
8 jobs

Job title: Progress Co-ordinator
Location: Redditch
Salary: 19,770
Hours: Monday to Friday 8.30am - 5.00pm (half an hour lunch)

An excellent opportunity has arisen to work within a forward-thinking company based in their Redditch office providing a seamless maintenance service. They are looking for an experienced Progress Coordinator to join their team on a permanent basis, this is a fantastic role which offers an excellent working environment and progression opportunities for the right people.
Day to Day duties will include the following:
* Receiving e-mails and incoming calls from customers
* Processing new orders via e-mail and phone
* Updating the bespoke in house system accordingly
* Looking after one off orders and large projects
* Sending out risk assessments
* Chasing customer orders through and obtaining deadlines
* Chasing sub-contractors for quotations for works requested
* Sourcing alternative quotations as necessary
* Dealing with customer queries and keeping them updated
* Organising installation dates
* General administration
* Opportunities to visit supplier sites and attend shows and events.

As a person you will need the following qualities & experience:
* Be able to react quickly to changing situations and multi-task
* Ability to structure the working day
* Excellent organisational skills
* Self-starter, ability to work alone
* Strong customer service skills
* Disciplined individual with the ability to work under pressure
* Problem solver
* Reliable and a good team player
* Must be confident and strong natured

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
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Kim Hayden

Accounts Administrator
Stoke Prior
18,000 - 20,000
Permanent
Car Driver is essential due to location


Day to Day Duties:
* Prepare and input Invoices and Credits
* Validate Invoices with departments
* Dealing with invoice queries / disputes
* Run weekly/monthly Aged Debtor and Creditor Reports and email remittances
* Maintain Log, Validate Exchange Claims, Request further Information, where authorised Input and Complete
* Company Information, Postcodes, Policy Documents (Annual chaser)
* Input New Service Agents
* General administration (filing, photocopying, opening post)
* Answering and transferring incoming calls


Previous Experience:
* Software: Sage 50, Excel, Word
* Attention to detail
* Reliable
* Committed
* Good Timekeeping

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
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Kim Hayden

Inbound Customer Service
Redditch
17,000 OTE 20,000
Monday to Friday office hours

Our client is a leading new and used car dealership, they also offer MOTs, servicing solutions and an aftersales service. They are looking for an Inbound Contact Centre Advisor to join their busy, expanding and friendly team offering an achievable and uncapped commission structure as well as excellent career progression opportunities.

Day to Day duties will include the following:
* To ensure the highest standard of courtesy and integrity when interacting with customers and members of the public.
* To receive customer enquiries by telephone and successfully convert these into firm bookings.
* To maximise service sales and profitability by selling core, value added and incremental products.
* To record accurately vehicle information, refer to service histories and effectively follow-up and prospect customers to secure repeat and incremental business.
* To enhance the reputation of the client at every opportunity when interacting with others.
* Ensure customer awareness of all products and services available by professional presentation and demonstration.
* Professionally sell additional products, services and repair work as appropriate to customers' needs.
* Promote and prospect the business as directed with confidence and commitment.
* Seek to obtain referrals for other car owners in customers' families and among friends and associates.
* Advise customers of precise and where appropriate, estimated costs of repairs and work to be undertaken. Advise on predicted completion times and collection arrangements.
* Ensure proper qualification and total understanding of customer needs and requirements.

As a person you will need the following:
* Previous customer service experience
* Smart and well presented in appearance and personal hygiene.
* Ability to communicate clearly and unambiguously with customers, members of the public and other staff members and record all such interaction accurately.
* Ability to access and pass information to other staff and to log onto paperwork and working documents.
* Current knowledge of manufacturer's warranty procedures and documentation.
* Ability to calm and manage distressed and otherwise difficult customers in an effective manner.
* Ability to sell incremental products and assess further sales opportunities.
* Competency in numeracy and literacy.
* Training in dealership computer systems and workshop loading systems.

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
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Kim Hayden

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Field Sales Executive
Redditch
17,000 plus OTE
Monday to Friday office hours
Company car or car allowance where appropriate

I am currently recruiting for a Field Sales Executive, to work for an exciting opportunity to join a well-established family run business. This role will require someone who has great communication and a fantastic personality.

Day to day duties will include the following:
• To follow leads from the Telesales team
• To book prospect meetings
• Identify opportunities locally
• Build up relationships with new clients
• Understand companies needs and deliver on them
• Spend 4 days out of 5 on the road
• Have the ability to manage own time

As a person you will need the following qualities and experience:
• Previous sales experience within a fast environment
• Fantastic time management skills
• Good Microsoft office skills
• Must have a driving licence

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
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Kim Hayden

Business Development Manager
Salary: 22-30k basic & uncapped commission OTE of 55-60k+
Company Car or Car Allowance
Birmingham Based - UK Travel

Our client is a leading developer of front office database applications specialising in the recruitment area. A long-standing employer of more than 30-years of successful, highly profitable business they are expanding their sales team to facilitate further ambitious growth across the UK Recruitment market with their market leading apps, CRM and online applications.
Operating from Birmingham the role will encompass the engagement and development of both new and existing relationships with premier organisations across the UK. Typically, customers slot into the SME bracket but our client also boasts many blue chip organisations and so it is essential you are happy on your feet engaging with a variety of people from all walks of life and at every level of business.

Given our customer is a sector specialist someone from the recruitment industry who either has a background in technology or a passion from tec savvy things would really fit in very well to this passionate organisation.

Day to day duties will include the following:
• Field Sales - covering National area.
• Generating appointments
• All aspects and engagement of new business development
• Presentations, Some occasional public speaking at seminars and New Business Development
• Develop existing customer network contacts adding value and identifying other future long-term opportunities

As a person you will need the following qualities & experience:
• A proven sales background ideally in IT Solutions or Recruitment (Essential)
• The ability to close manage a pipeline of new business monthly (Essential)
• You must be confident and able to engage with new people (Essential)
• You must be target driven and motivated (Essential)

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
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contact

Kim Hayden