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Kim Hayden

01527 66688

Email Kim Hayden

REDDITCH BRANCH

I started with Workforce in August 2013 to set up the Healthcare desk in Redditch as an Account Manager. On returning from maternity leave in 2014, I started on the commercial desk working temp and temp to perm and looking after Gems TV as a client. Over the last 3 years my role has changed to suit the commercial desk and working either temp or perm depending on where I am needed most. I currently support both desks and both consultants as a Commercial Resourcer.

Kim Hayden's jobs: 10 jobs

Kim Hayden's jobs:
10 jobs

Service Desk Coordinator
19380
Manchester, Trafford Park
Monday to Friday 8:30 - 5pm

An excellent opportunity has arisen to work within a forward-thinking company based in their Manchester office providing a seamless maintenance service. Due to an expansion on the Service Desk team from 3 members of staff to 4, they are looking for an experienced Service Desk Coordinator to join their team on a permanent basis, this is a fantastic role which offers an excellent working environment and progression opportunities for the right people.

Day to Day duties will include the following:
*Assist with incoming maintenance calls & deal with enquiries and product faults
*Review client works requests & allocate works to both internal engineers and external service providers
*Schedule engineer visits for breakdowns and planned maintenance visits
*Monitor client's assets and provide asset management and outstanding work reports as and when required
*Liaise with parts & equipment suppliers to ensure timely procurement of replacement parts and equipment
*Print, bind, and Issue all Planned Maintenance books as per monthly Schedules

As a person you will need the following qualities & experience:
*Be able to react quickly and multi-task (Essential)
*Strong Customer Service skills (Essential)
*Technical/Maintenance knowledge (Advantageous)
*Disciplined individual with ability to work under pressure (Essential)
*Previous experience in a similar role (Essential)

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
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Kim Hayden

Purchasing Administrator
Redditch
18 - 22,000
12 month fixed term contract, full time office hours

Our Client is one of the UK's largest distributors of heavy equipment, and the good news is they're growing.
Their Mission is to be the customers first choice, not just because of the amazing innovative products they supply, but also because they aim to provide total customer satisfaction.
They supply some of the world's most exciting and innovative products into the market place, including Intelligent Machine Control (iMC), and Hybrid Excavators that can reduce fuel use by up to 35%.

Role Purpose:
To process all emergency orders promptly and accurately by deadline, and other main suppliers to maximise next day parts delivery to the customer base.

Accountabilities
• Processing Emergency Parts orders on the online system - splitting line quantities where necessary and entering correct delivery details.
• Monitoring daily weights of Parts orders to ensure adequate daily sprinter capacity available.
• Liaising with Transport company for daily requirements.
• Processing of supplier invoices
• Checking and reviewing the following: status of emergency orders and reporting backorder status to the relevant salesperson, order acknowledgements match purchase order value, purchase invoices and passing on for processing
• Filing of purchase order and acknowledgments as required.
• Production of reports that may be required from time to time.
Qualifications:
Skills, qualifications and experience:
• Strong administrative background
• Knowledge of all Microsoft packages, in particular Excel
• Purchasing system experience
• GCSE (or equivalent) at grade C or above
• Ability to follow procedures and established methods of working
• Ability to prioritise and work to daily and weekly deadlines
• Strong attention to detail
• Self-motivated, team player and good interpersonal skills
Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
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Kim Hayden

Service Desk Coordinator
Redditch
19,380
Monday to Friday 8:30 am - 5:00 pm. hour lunch

An excellent opportunity has arisen to work within a forward-thinking company based in their Redditch office providing a seamless maintenance service. They are looking for an experienced National Service Desk Coordinator to join their National Accounts team on a permanent basis, this is a fantastic role which offers an excellent working environment and progression opportunities for the right people.

Day to Day duties will include the following:

*Assist with incoming maintenance calls & deal with enquiries and product faults
*Logging high volume of jobs via phone and e-mail and the client's portal.
*Making sure they meet the client SLA/KPI's
*Updating of their web site and any clients via e-mail when chased. Keep all systems live. (Real Time)
*Receiving of quotes and checking against spend to repair as to replace with new
*Making sure that jobs which require parts and return visit are again turned around in a timely manner (This will require chasing/working closely with other teams)
*Monitor client's assets and provide asset management and outstanding work reports as and when required
*Liaise with parts & equipment suppliers to ensure timely procurement of replacement parts and equipment

There will be times when the individual will have to help/cover other team members roles, so it is important for them to want to learn all roles within their team.

As a person you will need the following qualities & experience:

*Attention to detail (Essential)
*Initiative / thinking outside the box (Essential)
*Be able to react quickly and multi-task (Essential)
*Strong Customer Service skills (Essential)
*Technical/Maintenance knowledge (Advantageous)
*Disciplined individual with ability to work under pressure (Essential)
*Previous experience in a similar role (Desirable)

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
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Kim Hayden

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Job title: Account Co-ordinator
Location: Redditch
Salary: 19,380
Hours: Monday to Friday 8.30am - 5.00pm (half an hour lunch)

I am currently recruiting for a well established company based in Redditch who are looking to expand their team. This an exciting time to join this company who are rapidly growing. They offer fantastic benefits and career progression.

Day to day duties will include the following:
• Single point of contact for incoming calls on assigned accounts
• Build and maintain client relationships
• Raise reactive calls and manage all jobs to completion
• Provide excellent customer service to clients
• Update clients on the progress of their job(s)
• Update client portals regularly and accurately (where applicable)
• Review and make an informed financial decision on repair quotes using client's asset management and repair history
• Complete and send risk assessments / arrange correct permits in accordance to health and safety guidelines and client procedures
• Update and maintain client records using the bespoke in-house system
• Liaise with all departments to ensure the efficient and timely completion of works in accordance with the clients contracted SLA's
• Attend client meetings when applicable
As a person you will need the following qualities and experience:
• Be able to react quickly, multi-task and be proactive in managing the client expectations
• Strong customer service skills
• Attention to detail is key
• Disciplined individual with ability to work well under pressure
• Team player with the ability to work on own initiative
• An understanding of contract profit and loss is preferred but full training will be provided
• Prioritise workload efficiently
• Provide precise and clear information both verbally and in writing
• Previous experience in a similar role is essential

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
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Kim Hayden

Accounts Payable Executive
Outskirts of Redditch/Shirley
20,000 - 25,000 depending on experience
Monday to Friday 9am - 5:30pm, full time but flextime is a possibility

Our client are a leading fitness wear company who have a global presence shipping to 101 countries across the world. They are looking for an Accounts Payable Executive to join their busy and growing team on a permanent basis. This is an excellent opportunity to join a young, friendly and vibrant team and would especially suit someone who has a keen interest in sport and fitness. With fantastic career progression opportunities and the chance to attend exhibitions in places such as Australia, LA and Las Vegas this is an opportunity not to be missed!

Reporting to the Financial Accountant, the Accounts Payable Executive will be supporting the companys finance function by managing and maintaining the company's accounts payable in an accurate and efficient manner. Developing new or improved processes along the way is an integral part of the role helping to better the company and progress overall operations within the department.

Job Description:
• Key point of contact for an Accounts Payable division
• Manage the processing of logistics bills on a monthly basis and provide analysis when required
• Instigate and deal with supplier queries and ensure accounts are up to date and reconciled
• Develop relationships with key suppliers through regular communication
• Working with operations to ensure that PO's raised are complete and accurate
• Ensure all invoices are posted in a timely and accurate manner following chart of account coding guidelines whilst improving invoicing standards
• Aid in the production of the monthly management packs
• Assist the Treasury Executive in the production and management of staff expense claims
• Assist the Treasury Executive in the processing and management of corporate cards
• Assist in the reconciliation and management of key balance sheet accounts
• Support all audit visits i.e. internal, external and contractual audits
• Assist in the development of financial policies, processes and working instructions
• Develop and produce analysis reports to aid in the strategic planning to improve efficiency or become more cost effective
• Ensure compliance with all relevant accounting practices, procedures and policies
• Ensure all documents are filed in a timely and logical manner
• Maintain a high standard of work adhering to all regulatory legislation
• Maintain strict confidentiality in all sensitive matters
Candidate essential:
• Self-motivated and take pride in completing tasks to the highest standard
• Detailed and methodical - Duties are completed in an accurate manner whilst spotting irregularities and investigating them
• Able to manage day to day priorities effectively proactively seek issues and be able to provide solutions for these
• Pro-active - To go above and beyond and adapt to the changing needs of the team
• Adaptive and logical - Are be able to think about and solve new issues that may arise as the company grows and faces new challenges
• Good communication skills and able to build a strong rapport with team's key to the role
• Technologically proficient and are able to make full use of technology and software to complete tasks efficiently and accurately
• Able to manage time and responsibilities to ensure key tasks are completed to deadlines to ensure the rest of the department operates smoothly
• Excellent excel skills
• Solid accounting knowledge
• Experience in purchase ledger
• Desire to study towards AAT and beyond

Candidate desirable:
• Knowledge of Netsuite
• Experience of working with inventory

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
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Kim Hayden

Stock Accountant
Outskirts of Redditch/Shirley
20,000 - 25,000 depending on experience
Monday to Friday 9am - 5:30pm, full time but flextime is a possibility

Our client are a leading fitness wear company who have a global presence shipping to 101 countries across the world. They are looking for a Stock Accountant to join their busy and growing team on a permanent basis. This is an excellent opportunity to join a young, friendly and vibrant team and would especially suit someone who has a keen interest in sport and fitness. With fantastic career progression opportunities and the chance to attend exhibitions in places such as Australia, LA and Las Vegas this is an opportunity not to be missed!

Reporting to the Financial Accountant, the Stock Accountant will be supporting the finance function by managing and maintaining the company's stock in an accurate and efficient manner. Developing new or improved processes along the way is an integral part of the role helping to better the company and progress overall operations within the department.

Job Description:
• Develop relationships with key stock suppliers through regular communication and assist them with all queries
• Working with the merchandise team to ensure that PO's raised are complete and accurate
• Manage allocation of landed cost
• Support in calculation of landed GP1
• Ensure all stock invoices are posted in a timely and accurate manner
• Produce weekly stock payruns
• Working closely with the Cost Accountant and apparel team on stock costing analysis and related costs
• Aid in the production of the monthly management packs including analysis of stock position by working closely with the relevant departments
• Assist in the reconciliation and management of key stock related balance sheet accounts
• Develop and produce analysis reports to aid in the strategic planning of the company to improve efficiency or become more cost effective
• Miscellaneous finance duties as required
• Assist in the development of financial policies, processes and working instructions
• Support all audit visits i.e. internal, external and contractual audits
• Ensure compliance with all relevant accounting practices, procedures and policies
• Ensure all documents are filed in a timely and logical manner
• Maintain a high standard of work adhering to all regulatory legislation
• Maintain strict confidentiality in all sensitive matters
Candidate essential:
• Self-motivated and take pride in completing tasks to the highest standard
• Detailed and methodical - Duties are completed in an accurate manner whilst spotting irregularities and investigating them
• Able to manage day to day priorities effectively proactively seek issues and be able to provide solutions for these
• Pro-active - To go above and beyond and adapt to the changing needs of the team
• Adaptive and logical - Are be able to think about and solve new issues that may arise as the company grows and faces new challenges
• Good communication skills and able to build a strong rapport with team's key to the role
• Technologically proficient and are able to make full use of technology and software to complete tasks efficiently and accurately
• Able to manage time and responsibilities to ensure key tasks are completed to deadlines to ensure the rest of the department operates smoothly
• Excellent excel skills
• Stock management/accounting experience

Candidate desirable:
• Knowledge of Netsuite
• Experience of working in accounts payable

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
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Kim Hayden

Telesales Representative
Stratford upon Avon
17,000 - 18,000

I am currently recruiting for a well-established company based in the heart of Stratford upon Avon. My client is an award winning financial services company. We are looking for an enthusiastic Telesales Representative to contribute in generating sales for one of their key clients. You will be responsible for setting up appointments for the client's field sales team over the phone whilst maintaining good customer relationships.An effective telesales representative must be an excellent communicator and have superior people skills. You must be comfortable presenting products or services over the phone as well as dealing with objections and doubts.
Responsibilities
• Contact potential or existing customers to inform them about a product or service
• Answer questions about products or the company
• Ask questions to understand customer requirements
• Direct prospects to the field sales team when needed
• Enter and update customer information on the systems
• Go the extra mile to meet sales quota and facilitate future sales
Requirements
• Proven experience as telesales representative or other sales/customer service role
• Proven track record of successfully meeting sales quota preferably over the phone
• Ability to learn about products and services and describe/explain them to prospects
• Excellent communication and interpersonal skills
• Outstanding negotiation skills with the ability to resolve issues and address complaints
What they can offer the right candidates:
• Excellent basic salary
• Bonus
• Contributory Pension
• Company Perks Programme
• Excellent training with opportunities to build a career
Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
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Kim Hayden