0845 257 6686

Job Description

Job Title: Administrator
Location: Redditch
Hours:Monday to Friday 09:00 - 17:00
Salary: 8.00 per hour

Our client is looking to recruit an experienced Administrator on a temporary basis to join their team. The initial contract will be 6 months, with a view to extend.

Day to Day duties will include the following:
•Undertaking a range of financial management processes, including raising purchase orders, processing creditor invoices, raising debtor invoices, handling cash etc.
•Answering the telephone and dealing with enquiries
•Liaising with customers, suppliers, contractors, Councillors
•Organising meetings including booking a venue, documentation, facilities, take and distribute minutes
•Procure, receive, store, issue of stationery items.
•Organise the printing of large scale printing requirements
•Handle monies due to the Council including reconciliation of petty cash
•Receive, sort, distribute incoming mail and sort and arrange delivery of outgoing mail.
•Prepare correspondence and collate papers and reports
•Record, administer and monitor employee sickness and personnel information
•Communicate with customers both verbally and in writing
•Arrange for collection and distribution of internal and external post between sites
•Make sure that the information displayed around the Environmental Services offices are up to date
•Undertake such other reasonable duties



As a person you will need the following qualities and experience:
•At least 2 years' experience of working within an administrative or technical environment.
•Experience of using and administering IT systems and databases
•Experience of using a telephone system and dealing with customer enquiries and complaints including difficult customers.
•Experience of dealing with the public and other Council services.
•Experience of word processing / typing
•Ability to communicate effectively
•Ability to solve problems on own initiative with limited resources using a systems thinking approach.
•Ability to write letters, present information accurately, clearly and concisely.
•Ability to prioritise workload, multi task and to meet deadlines and targets.
•Ability to update and maintain records and systems.
•Ability to adapt to new working practices and follow procedures.
•Ability to work under pressure.
•Commitment to continuous training and personal development.
•Demonstrates flexibility, commitment and team working.
•Demonstrates that they understand the importance of excellent Customer Service.
•Ability to enter customer requirements on IT systems whilst in discussion with customer
•Experience of using Outlook, Word, Excel, Internet and databases
•Ability to deal with difficult situations and staff issues

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.