0845 257 6686

Job Description

Job title:    Front of House Resourcer
Location:      Redditch
Salary:        £16k-£22k
Hours:        Mon-Thurs 8.30am - 5.30pm, Friday 8.30am-5pm

Job Summary
Representing Workforce as first point of contact for both clients and candidates, support the smooth running of the office and maintaining the reception area.

Main Duties and Responsibilities
To Support the smooth running of the Recruitment Office and to keep the reception area clean and tidy
Greeting and acknowledging all visitors into the branch in line with company standards
To answer the phone in accordance with company standards, transferring calls and taking messages when necessary and relaying to the relevant person
Diary management - Book appointments on behalf of consultants for people who are currently seeking work
Taking right to work documents and ensuring every person registered is eligible to work in the UK
Checking paperwork
Accurate data entry of confidential candidate information into the CRM system
Regular communication with the recruitment team
General correspondence and post
Assisting with Payroll and any other adhoc duties

Administrative & General
Ensure records are kept in line with and adhere to the recruitment legislation
Keep all paperwork/system work up-to date re candidate's eligibility to work 
Have sound understanding of Workforce contracts and terms and conditions

Key Responsibilities:
* Understand basic employment and recruitment related laws
* Sourcing of candidates
* Screening candidates both over the phone and face to face
* Arranging Interviews
* Maintaining and updating databases
* Ensuring candidate paperwork is compliant
* Smooth running of reception
* To ensure communication with reception and consultants is kept open


Person Specification:   

Physical Attributes:  Smart professional appearance

General Intelligence:  Quick learner, able to prioritise workload, good level of written and verbal communication skills with the ability to use standard IT systems (Microsoft Office, Windows, Email, and Internet Browsers)

Special Aptitudes: Able to deal effectively at all levels, enjoy contact with people and be able to work under pressure, strong administration skills, good organisational skills and able to prioritise workload

Disposition:  Outgoing and confident personality. Cheerful with a good sense of humour and capable of dealing with people at all levels

Motivation:  Keen to learn new skills with possible development within the role to encompass other duties in the future

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.