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MAT COVER
£7.86 per hour
3.30pm - 11.30pm
Job title: Days Sales Advisor
Location: Redditch
Salary: 7.86 per hour
Hours:3.30pm - 11.30pm
7 day fortnight including every other weekend
Shift pattern: Week 1 - Mon/Tues/Fri/Sat/Sun
Week 2 - Weds/Thurs

Job title: Days Sales Advisor
Location: Redditch
Salary: 7.86 per hour
Hours:3.30pm - 11.30pm
7 day fortnight including every other weekend
Shift pattern: Week 1 - Mon/Tues/Fri/Sat/Sun
Week 2 - Weds/Thurs

Must be available for 2 days training

Due to increased international demand our client is looking to recruit additional Customer Service staff to join their expanding call centre on a temporary ongoing contract with the view to permanent.

Day to Day duties will include the following:
* Answering incoming calls from customers
* Taking payments over the phone
* Using an in house system to enter customer orders
* Dealing with queries
* General administration
* Delivering an excellent customer service at all times
* Adhere to data protection and company policies

As a person you will need the following qualities and experience:
* Previous customer service experience (Essential)
* Excellent customer service skills (Essential)
* High level of accuracy (Essential)
* Keyboard skills (Essential)
Workforce Appointments team fill hundreds of temporary, temp to perm and permanent vacancies throughout Worcestershire and South Birmingham every Year.

Operating from multiple registration centres across Redditch, Worcester and Kidderminster, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories: Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Accountancy & Finance, Professional and management!!

We are always searching for the best talent, so if you know anyone, why not recommend them to one of our professional team who will be more than happy to help.

Worcestershire's Leading Recruiter
£8.65 per hour
9am - 5:30pm Monday To Friday
JOB SPEC - TO FOLLOW
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Kim Hayden

We are currently recruiting for several Customer Service/Payment Negotiators to join our client on a permanent basis. This is an exciting time to join a rapidly growing business, based within the heart of Stratford upon Avon, these roles are to start immediately. If you excel in offering Customers a first-class customer experience either face to face or on the phone, then we would love to hear from you!
Day to day duties will include the following:
• Maximising the return on collections accounts, whilst ensuring all customers are treated fairly
• Ensuring each customer receives the best possible customer experience over the phone and via email.
• Interacting with customers with honesty, integrity and professionalism
• Delivering effective solutions
• Meeting compliance and regulatory standards always
• Achieving a collections target per month
• Achieving set call targets including dialler use

As a person you will need the following qualities and experience:
• Strong communication skills
• Ability to build rapport with a variety of different customers
• Knowledge of FCA principle 6 - desired
• Negotiation skills
• Objection handling skills

Benefits
• Uncapped commission
• Pension scheme
• Immediate starts
• Ability to offer part time hours if needed

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
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contact

Kim Hayden