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Your job search results: 2 Bromsgrove jobs

Your job search results:
2 Bromsgrove Jobs

Job title: Service Coordinator
Location: Bromsgrove
Salary: 18,000
Hours: Monday to Friday 9:00am - 5:00pm (30 minute lunch, 1 hour lunch on Friday)

Our client requires a Service Coordinator to join their team on a temporary with the view to permanent basis.

Day to Day duties will include the following:
* Handling Spare Parts requests from the Call Centre Team / Customer / Consumers (by email & telephone)
* Investigating Spare Parts queries (search technical data) identifying correct Part Numbers
* Raising Spare Parts Orders and taking payments via Sagepay
* Telephone communication with Service Engineers - chasing Open Jobs - Consumer Appointments
* Sourcing Engineers (internet search on postcode area)
* Maintaining Excel Spreadsheets to track results of the above
* Answering inbound calls from customers, service agents and distributors
* Delivering excellent customer service and effective communication
* Providing quick and efficient handling of any 'After Sales' matters
* Inputting data onto in-house system
* Dealing with queries from customers and partners
* Establish faults with the product from the customer and determine appropriate action
* Utilise troubleshooting questions and instruction manuals
* Emailing job sheets and information to engineers
* General administration

As a person you will need the following qualities and experience:
* Previous office experience (Essential)
* Excellent customer service and communication skills(Essential)
* Accuracy (Essential)
* Computer literacy
* Enthusiasm for solving queries/problems & validating them
* A car
* Good timekeeping
* Commitment to a permanent role

Workforce Office Appointments team fill hundreds of temporary, temp to perm and permanent vacancies throughout Worcestershire and South Birmingham every Year.
Operating from multiple registration centres across Redditch, Worcester and Kidderminster, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories: Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Accountancy & Finance, Professional and management!!
We are always searching for the best talent, so if you know anyone, why not recommend them to one of our professional team who will be more than happy to help.
Worcestershire's Leading Recruiter
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Mia Biddle

Customer Service Executive
Bromsgrove
16,000

I am currently recruiting for a fantastic company who are based in Bromsgrove. They are well established and had a great 2018. They are looking for a Customer Service Executive to join their team and support with their growth in 2019.

Day to day duties will include the following:
• Answering phone calls to our customers/sales reps
• Processing day to day orders via the phone and website
• Answering queries from customers e.g. chasing missing orders/out of stock frame information
• Admin roles such as filing/activating website accounts/sending catalogues out for new customers
• Offering head office support for our 9 person National Sales Team e.g. providing address details, setting up website accounts on their behalf.
• Reporting to Customer Care Supervisor who will organise your work when not on the phone.

As a person you will need the following qualities and experience:
• Good telephone manner
• Customer Service experience
• Fantastic work ethic
• Ideally drives due to location
This role is a perm role and ideally looking for a candidate to start as soon as possible. The working hours at Monday to Friday 9am - 5pm.

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
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