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Your job search results: 7 Bromsgrove jobs

Your job search results:
7 Bromsgrove Jobs

Job title: Service Coordinator
Location: Bromsgrove
Salary: 9ph and 18,000 on permanent employment
Hours: Monday to Friday 9:00am - 5:00pm (30 minute lunch, 1 hour lunch on Friday)

Our client requires a Service Coordinator to join their team on a temporary with the view to permanent basis.

Day to Day duties will include the following:
* Handling Spare Parts requests from the Call Centre Team / Customer / Consumers (by email & telephone)
* Investigating Spare Parts queries (search technical data) identifying correct Part Numbers
* Raising Spare Parts Orders and taking payments via Sagepay
* Telephone communication with Service Engineers - chasing Open Jobs - Consumer Appointments
* Sourcing Engineers (internet search on postcode area)
* Maintaining Excel Spreadsheets to track results of the above

Customer/Engineer Orders
Send exploded diagrams - Assist in Identifying part(s) required
Prepare/update Quote
Email Quotes to Customers
Raise Sales Orders - Take telephone payments utilising Sagepay
Raise Invoice and Despatch Notes for the warehouse
Out of Stock Spares (OOS) - Produce PDF of Invoice/Despatch Note
Email to Warehouse (or despatch when parts arrive)
BACs Payments awaited - Email alert DG & NG

Order Queries
Wrong Part despatched/received
Damaged on delivery

Engineer Queries
Parts orders
Exploded diagrams/part list
Re-allocating engineers
Cancelled Calls
Portal issues

Customer queries
No Engineer contact
Parts awaited - timescales for despatch
Other Complaints

Chase lists
AGA
Rangemaster
Chase queries/calls for colleagues

Engineer recruitment
Identifying possible suitable skilled Engineers in Postcode areas
Cold calling

Taking Service Calls from Consumers/Customers
Call logging Montpellier

As a person you will need the following qualities and experience:
* Previous office experience (Essential)
* Excellent customer service and communication skills(Essential)
* Accuracy (Essential)
* Computer literacy
* Enthusiasm for solving queries/problems & validating them
* A car
* Good timekeeping
* Commitment to a permanent role

Workforce Office Appointments team fill hundreds of temporary, temp to perm and permanent vacancies throughout Worcestershire and South Birmingham every Year.
Operating from multiple registration centres across Redditch, Worcester and Kidderminster, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories: Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Accountancy & Finance, Professional and management!!
We are always searching for the best talent, so if you know anyone, why not recommend them to one of our professional team who will be more than happy to help.
Worcestershire's Leading Recruiter
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Jacob Beard

Sales Ledger
Bromsgrove
20,000 - 22,000
I am currently recruiting for a Sales ledger to join an established company based in Bromsgrove. This is a fantastic opportunity to a company who are currently going through a period of growth. Due to the location you would need to drive for this role.
To be performed on a daily basis
• Post, Allocate and Reconcile all trade counter transactions.
• Post and allocate all Customer receipts in all bank accounts
• Resolve part payments customer. No Partial allocations allowed.
• Communicate relevant info to Sales when payment for Proforma, Held Orders or Quotations are received.
• Daily Reconciliation of Bank accounts
• Fully process any approved refunds on the same day allocating to the credit note / receipt.
• Respond to all incoming Sales Ledger related communications from Customers cc relevant colleagues.
• Chase customers for payment by telephone using agreed collection plan / filter list
• Resolve any Zero terms despatches - reporting daily to FD and keeping list clear.
• Credit checking new customers and updating the system with FD approved terms.
• Banking of Cash and cheques
To be performed on a weekly basis
• Prepare collection plan for review by FD, prioritising oldest and highest value debts.
• Fully allocate all Zero Balance accounts
• Send out automated reminder letters, escalating to Solicitor letter by approval of FD and updating notes in system.
To be performed on a monthly basis
• Take payments from Customers' Cards where approved, and obtain authorization if needed
• Statements to be sent on 1st working day of each month after processing for previous month is complete.
• Place Overdue / over credit limit accounts on hold.
• Reconcile Month end Sales Ledger to Nominal Ledger Control Account.
• Reconcile Month end Bank Account Balances to Nominal Ledger Control Account.
• EC Sales List to HMRC
• Intrastat Despatches submission to HMRC
• Credit Card reconciliation and journal
General expectations and standards

• Actively manage credit status of customers by changing hold flag, by and reviewing credit limits, particularly poor payers or problem accounts.
• Record and follow up on notes of customer interactions on the system.
• Ensure all customers have the correct currency and VAT settings.
• Ensure all customers have the correct terms
• Assist FD with Year end Audit
• Assist FD with HMRC enquiries.

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
£10.40 per hour
35 hours per week operating as required over a 7 day period
Location: Bromsgrove

Day to day duties:
* Achieving and maintaining targets relating to call backs, response timescales and quality standards.
* Effective use of questioning and listening skills to identify quality prospects.
* Make sound judgements to effectively screen or progress PFC's in accordance with clear recruitment direction
* Demonstrate empathy and diplomacy when handling personal information.
* Identify and escalate priority issues
* Actively promote the benefits of working as a foster carer
* always Build rapport and deliver excellent customer service.
* Provide a positive, professional and customer focused response to initial enquiries received from PFC's.
* Booking virtual or home visits adhering to timescales
* Produce high quality factual Initial Enquiry and Home visit report.
* Complete all reports and updates relevant to the post in a timely and accurate way
* Portray a professional, positive and helpful image of the organisation.
* A fundamental aspect of this role requires flexible working arrangements in line with business and customer needs. Role to include a minimum of one late per week and to be included in a weekend rota
* Ensure a good working knowledge of and adhere to the company carer recruitment needs.
* always ensure compliance with safeguarding procedures prioritising the safety and welfare of children and young people.
* Capturing contact information and factual details into the system

Experience:
* Experience of working in a high-volume target driven environment
* Experience of working in a call centre environment
* Proven track record of achieving targets
* Experience of working in a sales/marketing/recruitment environment or influencing role
* Demonstrate practical ability of utilising IT and communication systems, including email and databases
* Demonstrate customer relationship experience

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
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Jacob Beard

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Position - Purchasing Manager
Reporting to - Finance Director
Salary - upto 45,000
Location - Bromsgrove

Purpose to place and coordinate all activities of the purchasing department and ensure cost effective stocking levels to meet customer demand
-Pricing and Sourcing
-Controlling direct cost of sale of items ensuring product is sourced from the right supplier, for the right place at the right time
-Review, renew or manage tenders for new and existing contracts, price lists and supplier terms
-Full responsibility for accuracy of supplier data including pricing in sage
-Work with development team to resolve quality issues with suppliers
-Work with accounts and goods in to ensure delivery discrepancies are resolved
Maintain efficient Deliveries
-Review MRP suggestions and plan future purchases efficiently
-Proactively manage and ultimately minimise stockout situations and reliance on interim suppliers
-Use data to forecast demand with seasonality and supply chain consideration factored in
-Ensure MRP updated with agreed forecasts
-Manage obsolete stock levels down
-Negotiate return of excess stock
-Review performance of new product lines and adapt stocking levels to suit
Manage Efficient Deliveries
-Plan deliveries efficiently so goods arrive when needed
-Work closely with good in to ensure human capacity and warehouse locations are available for incoming deliveries
-Ensure all imports can clear customs without delay or extra response
Supplier Relationship Management
- Network with supply base to ensure we are always the priority
-Establishing Supplier s KPIs and report on them periodically
-Highlight areas of underperformance and address with the supplier
-Arrange supplier visits as needed
Staff Training and Development
-Responsibility for day to day performance and training of Purchasing Assistants

Desired Experience
-Working with suppliers in Turkey, India, Pakistan or China
-Automotive experience
-Previous use of Sage 200
-Advance Excel
-CIPS qualified
Salary - 35,000 - 45,000
Private Healthcare
Pension