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Your job search results: 60 jobs

Your job search results:
60 Jobs

Job title: Service Coordinator
Location: Bromsgrove
Salary: 9ph and 18,000 on permanent employment
Hours: Monday to Friday 9:00am - 5:00pm (30 minute lunch, 1 hour lunch on Friday)

Our client requires a Service Coordinator to join their team on a temporary with the view to permanent basis.

Day to Day duties will include the following:
* Handling Spare Parts requests from the Call Centre Team / Customer / Consumers (by email & telephone)
* Investigating Spare Parts queries (search technical data) identifying correct Part Numbers
* Raising Spare Parts Orders and taking payments via Sagepay
* Telephone communication with Service Engineers - chasing Open Jobs - Consumer Appointments
* Sourcing Engineers (internet search on postcode area)
* Maintaining Excel Spreadsheets to track results of the above

Customer/Engineer Orders
Send exploded diagrams - Assist in Identifying part(s) required
Prepare/update Quote
Email Quotes to Customers
Raise Sales Orders - Take telephone payments utilising Sagepay
Raise Invoice and Despatch Notes for the warehouse
Out of Stock Spares (OOS) - Produce PDF of Invoice/Despatch Note
Email to Warehouse (or despatch when parts arrive)
BACs Payments awaited - Email alert DG & NG

Order Queries
Wrong Part despatched/received
Damaged on delivery

Engineer Queries
Parts orders
Exploded diagrams/part list
Re-allocating engineers
Cancelled Calls
Portal issues

Customer queries
No Engineer contact
Parts awaited - timescales for despatch
Other Complaints

Chase lists
AGA
Rangemaster
Chase queries/calls for colleagues

Engineer recruitment
Identifying possible suitable skilled Engineers in Postcode areas
Cold calling

Taking Service Calls from Consumers/Customers
Call logging Montpellier

As a person you will need the following qualities and experience:
* Previous office experience (Essential)
* Excellent customer service and communication skills(Essential)
* Accuracy (Essential)
* Computer literacy
* Enthusiasm for solving queries/problems & validating them
* A car
* Good timekeeping
* Commitment to a permanent role

Workforce Office Appointments team fill hundreds of temporary, temp to perm and permanent vacancies throughout Worcestershire and South Birmingham every Year.
Operating from multiple registration centres across Redditch, Worcester and Kidderminster, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories: Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Accountancy & Finance, Professional and management!!
We are always searching for the best talent, so if you know anyone, why not recommend them to one of our professional team who will be more than happy to help.
Worcestershire's Leading Recruiter
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Jacob Beard

Sales Ledger
Bromsgrove
20,000 - 22,000
I am currently recruiting for a Sales ledger to join an established company based in Bromsgrove. This is a fantastic opportunity to a company who are currently going through a period of growth. Due to the location you would need to drive for this role.
To be performed on a daily basis
• Post, Allocate and Reconcile all trade counter transactions.
• Post and allocate all Customer receipts in all bank accounts
• Resolve part payments customer. No Partial allocations allowed.
• Communicate relevant info to Sales when payment for Proforma, Held Orders or Quotations are received.
• Daily Reconciliation of Bank accounts
• Fully process any approved refunds on the same day allocating to the credit note / receipt.
• Respond to all incoming Sales Ledger related communications from Customers cc relevant colleagues.
• Chase customers for payment by telephone using agreed collection plan / filter list
• Resolve any Zero terms despatches - reporting daily to FD and keeping list clear.
• Credit checking new customers and updating the system with FD approved terms.
• Banking of Cash and cheques
To be performed on a weekly basis
• Prepare collection plan for review by FD, prioritising oldest and highest value debts.
• Fully allocate all Zero Balance accounts
• Send out automated reminder letters, escalating to Solicitor letter by approval of FD and updating notes in system.
To be performed on a monthly basis
• Take payments from Customers' Cards where approved, and obtain authorization if needed
• Statements to be sent on 1st working day of each month after processing for previous month is complete.
• Place Overdue / over credit limit accounts on hold.
• Reconcile Month end Sales Ledger to Nominal Ledger Control Account.
• Reconcile Month end Bank Account Balances to Nominal Ledger Control Account.
• EC Sales List to HMRC
• Intrastat Despatches submission to HMRC
• Credit Card reconciliation and journal
General expectations and standards

• Actively manage credit status of customers by changing hold flag, by and reviewing credit limits, particularly poor payers or problem accounts.
• Record and follow up on notes of customer interactions on the system.
• Ensure all customers have the correct currency and VAT settings.
• Ensure all customers have the correct terms
• Assist FD with Year end Audit
• Assist FD with HMRC enquiries.

Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
Telesales Executive
Redditch
17,000 OTE 20,000

I am recruiting for a well-established company based in Dudley. They are looking to expand their sales team. They are looking for a driven candidate to join their successful team. They are well known within their industry and locally.

Day to Day duties will include the following:
• Maintain and develop clients within your region
• You will be liaising over the phone and face to face
• Converting business leads
• Managing accounts effectively
• Ideally come from a sales background
• Working to monthly and weekly targets

As a person you will need the following qualities and experience:
• Come from a sales background
• Have an outgoing personality
• Previous office experience
• Excellent communication skills
This role will offer you a competitive salary and a monthly bonus of up to 500 per month.
Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.

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Telesales Executive
Redditch
17,000 OTE 20,000

I am recruiting for a well-established company based in Redditch. They are looking to expand their sales team. They are looking for a driven candidate to join their successful team. They are well known within their industry and locally.

Day to Day duties will include the following:
• Maintain and develop clients within your region
• You will be liaising over the phone and face to face
• Converting business leads
• Managing accounts effectively
• Ideally come from a sales background
• Working to monthly and weekly targets

As a person you will need the following qualities and experience:
• Come from a sales background
• Have an outgoing personality
• Previous office experience
• Excellent communication skills
This role will offer you a competitive salary and a monthly bonus of up to 500 per month.
Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
Inbound Customer Service
Redditch
17,000 OTE 20,000

Our client is a leading new and used car dealership, they also offer MOTs, servicing solutions and an aftersales service. They are looking for an Inbound Contact Centre Advisor to join their busy, expanding and friendly team offering an achievable and uncapped commission structure as well as excellent career progression opportunities.

Day to Day duties will include the following:
* To ensure the highest standard of courtesy and integrity when interacting with customers and members of the public.
* To receive customer enquiries by telephone and successfully convert these into firm bookings.
* To maximise service sales and profitability by selling core, value added and incremental products.
* To record accurately vehicle information, refer to service histories and effectively follow-up and prospect customers to secure repeat and incremental business.
* To enhance the reputation of the client at every opportunity when interacting with others.
* Ensure customer awareness of all products and services available by professional presentation and demonstration.
* Professionally sell additional products, services and repair work as appropriate to customers' needs.
* Promote and prospect the business as directed with confidence and commitment.
* Seek to obtain referrals for other car owners in customers' families and among friends and associates.
* Advise customers of precise and where appropriate, estimated costs of repairs and work to be undertaken. Advise on predicted completion times and collection arrangements.
* Ensure proper qualification and total understanding of customer needs and requirements.

As a person you will need the following:
* Previous customer service experience
* Smart and well presented in appearance and personal hygiene.
* Ability to communicate clearly and unambiguously with customers, members of the public and other staff members and record all such interaction accurately.
* Ability to access and pass information to other staff and to log onto paperwork and working documents.
* Current knowledge of manufacturer's warranty procedures and documentation.
* Ability to calm and manage distressed and otherwise difficult customers in an effective manner.
* Ability to sell incremental products and assess further sales opportunities.
* Competency in numeracy and literacy.
* Training in dealership computer systems and workshop loading systems.
Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
Job title: Solicitor - Residential and Commercial Property
Location: Sutton Coldfield
Salary: 33k-45k
Hours: Monday to Friday 9am-5pm

Our client requires an experienced a Residential and Commercial Property Solicitor or Legal Executive to join their team on a Permanent basis. Are you an ambitious Solicitor with 2-5 years PQE?

Day to Day duties will include the following:
* Meeting clients at the office, taking instruction and understanding their needs to advise where needed
* Confidence to deal with clients at all levels.
* You will have a strong technical ability to comply with all relevant areas of the law.
* Able to work effectively as part of a team and individually
* Ability to work well under pressure.
* Comply with CQS Protocol in line with the clients Lexcel Practice Management guidelines (Residential)
* Ability to draft residential and commercial contracts in line with the Clients instructions
* Providing clients with regular updates throughout the transaction within agreed timescales
* Dealing with completion and post -completion requirements
* Able to provide an excellent client service.

As a person you will need the following qualities and experience:
* 2-5 years PQE
* Excellent communication and organisational skills
* Must be a qualified Solicitor, Licensed Conveyancer or Legal Executive
* Experience in working within a highly professional office (Essential)
* Experience in a wide range of property related matters
* Working knowledge of Microsoft packages and Outlook (Essential)
* Excellent customer service (Essential)
* Accuracy (Essential)
* You must be able to remain calm under pressure

Workforce Office Appointments team fill hundreds of temporary, temp to perm and permanent vacancies throughout Worcestershire and South Birmingham every Year.

Operating from multiple registration centres across Redditch, Worcester and Kidderminster, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories: Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Accountancy & Finance, Professional and management!!

We are always searching for the best talent, so if you know anyone, why not recommend them to one of our professional team who will be more than happy to help.

Worcestershire's Leading Recruiter