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Training, Skills & Development

Processing more than 32,000 qualification certificates each year, our UK-wide team understand that more than anything that employers want to watch their employees flourish. So with that in mind, we have designed our training packages around the bespoke requirements of each business and industry.

It's that tailor-made approach which has made our training programmes so popular - everything from customer service and manual handling right through to logistics and the high profile world of crowd safety.

Your job search results: 45 jobs

Your job search results:
45 Jobs

Job title: Customer Service Advisor
Holiday: 20 days holiday rising to 25 following each full year worked plus bank holidays
Hours: 40 hours per week, shifts between the hours of 9am-7.30pm Monday to Friday and alternate Saturdays 9am-4pm.

My client are an established and privately owned insurance company based in Redditch who predominantly deal with motor and home insurance. Due to growth they are looking for a Customer Service Executive to join their existing team. This is an exciting opportunity for talented individuals looking for a sales career in insurance. They offer fantastic benefits to all of their staff such as free parking, fresh fruit, free tea and coffee and excellent career progression and training opportunities.

Day to Day duties will include the following:

* Receive inbound calls from existing customers

* Read from scripts

* Deal with any queries or complaints

* General after sales care

* Chase up any outstanding information

* Accurately update customer accounts

* Provide an excellent customer service at all times



As a person you will need the following qualities and experience:
* Educated to GCSE standard or equivalent.

* Excellent organisation skills

* Effective at prioritising work

* Excellent interpersonal skills

* Team player

* Ambition with plenty of drive and self-motivation

* Eager to learn and develop

* Passion for business in sales and insurance

* Sales and / or insurance experience desirable but not essential
Workforce Staffing team fill hundreds of temporary, temp to perm and permanent vacancies local to you every year!!
Operating from multiple registration centres throughout Worcestershire, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories
Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Professional and management!!
We are always searching for the best talent, so if you know anyone, why not recommend someone to one of our professional team who will be more than happy to help

Job title: Training
Location: Redditch
Salary: 7.53 per hour
Hours:09:30-17:3

Due to increased international demand our client is looking to recruit additional Customer Service staff to join their expanding call centre on a temporary ongoing contract with the view to permanent.

Day to Day duties will include the following:
* Answering incoming calls from customers
* Taking payments over the phone
* Using an in house system to enter customer orders
* Dealing with queries
* General administration
* Delivering an excellent customer service at all times
* Adhere to data protection and company policies

As a person you will need the following qualities and experience:
* Previous customer service experience (Essential)
* Excellent customer service skills (Essential)
* High level of accuracy (Essential)
* Keyboard skills (Essential)

eResponse Office Appointments team fill hundreds of temporary, temp to perm and permanent vacancies throughout Worcestershire and South Birmingham every Year.

Operating from multiple registration centres across Redditch, Worcester and Kidderminster, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories: Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Accountancy & Finance, Professional and management!!

We are always searching for the best talent, so if you know anyone, why not recommend them to one of our professional team who will be more than happy to help.

Worcestershire's Leading Recruiter
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Mia Biddle

£12.00 per hour
Monday- Friday 35 Hours Per Week
Tender Unit Support Co-Ordinator
Bromsgrove
12.00 per hour
35 hours per week


I am currently recruiting for a temporary position for a well-established company based in Stoke Prior in Worcestershire. This is a fantastic opportunity to join a company who are going through an exciting period of growth.


Day to day duties will include the following:

• Following the appropriate process, effectively identify and filter tender opportunities.

• Produce and maintain a project plan for each tenders ensuring all components come together within given deadlines.

• Set up and maintain accurate tendering databases and reporting processes for tender unit activities.

• Keep the Tender Unit team members up to date with tender progress and report any potential obstacles that may result in deadlines not being met as soon as possible.

• Liaise with Area Managers and Service Specialists as required to ensure data is submitted in a timely manner.

• Responsible for maintaining a central library of up to date, accessible and relevant key tender documentation including example and model answers for generic issues.

• Track and distribute all clarification questions for each tender process.

• Liaise with business groups to ensure matching of product activities and tendering opportunities.

• Track all tender submissions and produce outcome statistics on a regular basis.

• Assemble and collage data to produce KPIs.


Personal Qualities
• Experience of using project management plans (essential)
• Experience of working in an administration / co-ordination role
• Experience of using Microsoft packages, including Word, Excel, PowerPoint etc.
• Experience of strong organisational and communication role
• A commitment to Equal Opportunities in all work practices
• Willingness to undertake a DBS/ Scottish Disclosure check at an enhanced level if a requirement of the role (essential)
• Ability to maintain confidentiality
• Tender experience ( desirable)




Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
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Mia Biddle

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Sales Administrator
Bromsgrove
20,000 - 22,000

This is an excellent opportunity to join a fast growing company, to advise and serve customers nationally and internationally. The company supplies both retail and trade customers and prides itself on its high level of customer service.

Working hours: Monday - Friday 8am - 5pm

Day to day duties will include the following:
• Taking orders either by telephone or email and processing them
• Tracking orders and providing customer updates
• Liaising with shipping companies
• Managing customer accounts
• Liaising between internal departments
• General office duties
• Assisting technical sales staff
As a person you will need the following qualities and experience:
• Driven and enthusiastic with excellent organisational skills, able to multi task, solve problems and think on their feet
• Excellent communicator, professional and approachable
• IT literate, with a good understanding of outlook and web browsers
• Able to work as part of a team in a busy office environment
• Previous experience in customer service is essential


Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
£8.50 per hour
Hours: Monday to Friday 9am-1pm (Some flexibility is required)
Job title: Legal Secretary
Location: Malvern
Part time Temp 2 weeks
Hours: Monday to Friday 9am-1pm (Some flexibility is required)

Our client requires a Legal Secretary to join their team on a Temporary basis

Day to Day duties will include the following:
* Supporting the Partner in a Law firm
* Audio typing and dictation
* Highly organised in working approach
* Basic secretarial duties such as audio typing
* You will be responsible for general admin duties including use of the case management systems
* Ensuring all completed paperwork is entered accurately onto the database.

As a person you will need the following qualities and experience:
* Previous legal experience (desirable but not essential)
* Experience in working within a highly professional office (Essential)
* Working knowledge of Microsoft packages and Outlook (Essential)
* Excellent customer service (Essential)
* Accuracy (Essential)
* You must be able to remain calm under pressure
Workforce Office Appointments team fill hundreds of temporary, temp to perm and permanent vacancies throughout Worcestershire and South Birmingham every Year.

Operating from multiple registration centres across Redditch, Worcester and Kidderminster, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories: Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Accountancy & Finance, Professional and management!!

We are always searching for the best talent, so if you know anyone, why not recommend them to one of our professional team who will be more than happy to help.

Worcestershire's Leading Recruiter
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Louisa Ward

Transport Planner
Smethwick
25,000

We are representing a well-established national and international logistics provider, who are looking to recruit for an experienced Transport Planner. This role can offer an excellent career with great progression. We are ideally looking for someone who has previous experience working in a role very similar.


Main Duties

• To ensure all activities and delegated tasks are conducted cost effectively and efficiently, whilst remaining compliant with the Company's Operators Licence at all time.
• To organise, allocate work and manage the co-ordination of all or part of the Customer's supply chain process, including distribution, logistics of the Drivers and routes.
• To provide excellent customer service and ensure a customer focussed approach to planning and meeting the customer's requirements.
• To support and advise drivers whilst on route and devise optimal routing of vehicles.
• To ensure the Traffic department is effective and undertakes the routing and administration effectively.
• Meet weekly or monthly KPI's set for the department.
• Maintain and update Transport Administration System
• To deal with all customer or Driver complaints
• Ensure the Drivers are working within legislative requirements and remain fully trained in relevant Health & Safety requirements of Drivers and Working Time Regulations.
• Assist drivers reporting mechanical faults, defects and breakdowns, liaise with workshop or national recovery ag
• To be flexible to accommodate changes that occur within the Traffic Department

As a person you will need the following qualities & experience:
• Experience working with the movement of pallets
• Experienced in working in a fast paced environment
• Are computer literate
• Have good organisational and communicative skills
• Previous experience in a similar role

Office Workforce is responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
Role: Freight Sales Executive
Salary: 30,000 - 40,000
Location: Smethwick


Our client is an established Multi modal freight forwarder, part of a large organisation and providing a range of services that include European Road freight , air freight and deep sea services; whose clients operate in a wide variety of industry sectors based UK and Worldwide. They currently wish Internal Sales Professional to join their sales team based at their offices in Redditch.

Reporting to the Sales Manager you will assist and support the sales and customer service teams providing first class administration skills. In addition you will have the ability to develop and identify new business opportunities, to both new and existing clients ensuring that the highest standard of customer care is adhered at all times.

The successful candidate will have an excellent level of education, be a confident communicator and the desire to succeed in a busy fast paced environment. Previous experience of telesales, customer service and or the freight industry would be an advantage for this role.

A full clean driving license is required.
Office Workforce are responsible for thousands of temporary, temp-to-perm and permanent vacancies across the Midlands. We operate from several prime locations in the area, and are likely to have an office right near you. Our team offer a unique service tailored to match your precise needs, and can assist you with the following job categories; Clerical and Administration, Call Centre, Customer Services, Sales and Business Development, Secretarial and PA, Professional and Management. We are always on the lookout for the very best talent, so if you know anyone, refer them to our professional and friendly team who will be more than happy to help.
£7.83 per hour
Hours: Monday to Friday 9am-5pm
Our client requires an Office Admin to join their team on a temporary ongoing basis

Day to Day duties will include the following:
* Answering inbound calls and gatekeeping for the team
* Delivering excellent customer service and effective communication
* You will be 1st point of contact in the office
* Inputting data onto in-house system
* Dealing with queries from customers
* General administration

As a person you will need the following qualities and experience:
* Previous office experience (Essential)
* Current DBS (Essential)
* Working knowledge of Microsoft packages and Outlook (Essential)
* Excellent customer service (Essential)
* Accuracy (Essential)
* You must be able to remain calm under pressure
Workforce Office Appointments team fill hundreds of temporary, temp to perm and permanent vacancies throughout Worcestershire and South Birmingham every Year.

Operating from multiple registration centres across Redditch, Worcester and Kidderminster, our team offer a unique service tailored to match your exact needs and can assist you with the following job categories: Clerical / Administration, Call Centre, Customer Services, Sales & New business development, secretarial & PA, Accountancy & Finance, Professional and management!!

We are always searching for the best talent, so if you know anyone, why not recommend them to one of our professional team who will be more than happy to help.

Worcestershire's Leading Recruiter
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contact

Louisa Ward